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Frequently Asked Questions

Everything you need to know about our authentic Bihar Makhana, orders, delivery, and quality guarantee.

Ordering & Shipping

Standard deliveries take 2-4 business days across metro cities and 3-6 days across rest of India. We dispatch all orders within 24 hours from our warehouse in Bihar.
Yes, you can edit or cancel your order within 2 hours of placing it from your User Dashboard or by contacting customer support.
Yes, Cash on Delivery is available across most pincodes in India for orders up to ₹2,500.
Once your package is dispatched, we send you an SMS and WhatsApp update with the tracking link. You can also view live delivery status in your Dashboard.

General & Support

Browse our Shop page, select your favorite flavors, add them to your cart, and proceed to checkout with your delivery address.
We have a hassle-free 7-day return policy. If you receive damaged packaging or are unsatisfied with freshness, we provide an immediate replacement or full refund.
Yes, we supply premium sorted Phool Makhana in bulk bags (10kg / 25kg) for distributors, cafes, and corporate gifting. Please reach out via our contact form or WhatsApp.
Visit the Track Order section or log into your account dashboard to see live tracking updates.

Health & Nutrition

Yes, makhana can be part of a healthy daily diet when consumed in appropriate portions (a handful, about 30g per day). It is naturally low in calories and high in fibre.
A standard portion size is a small handful (approx 25-30g). Consider your overall daily calorie and activity level.
Plain makhana is 100% naturally gluten-free. For flavored variations, we ensure strictly certified gluten-free seasonings.
Yes, dry roasted makhana retains all essential minerals and protein while absorbing zero to minimal oil compared to deep-fried potato chips or namkeen.

Preparation & Storage

Absolutely! You can dry roast makhana in a hot pan without any oil or ghee on low flame. It becomes delightfully crisp in 7-9 minutes.
Allow the roasted seeds to cool down completely to room temperature before sealing them into an airtight glass container.
When kept in a sealed airtight jar away from humidity, roasted makhana stays perfectly crisp for up to 30 days.
Yes, makhana kheer, roasted makhana barfi, and caramelized honey makhana are classic, nutrient-dense festive treats.

Still Have Questions?

Can't find the answer you are looking for? Please reach out to our dedicated support team.

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